Thursday, October 10, 2019

Basically the Best

We have the best family of employees here at Family ChartMasters. They are hardworking, creative, and just a joy to work with.  I truly love getting feedback from customers who love their charts, and their experience with their designers!  Here is one example:

Hello Janet,

Just wanted to thank you and Karli for doing an exceptional job both designing and delivering such beautiful chart. I didn't even know what I wanted when we first spoke on the phone. With your expertise you were able to create a pedigree chart that exceeded my expectations. Feel free to display my chart if you wish at you conventions. Also if you could archive my information that would be greatly appreciated. 

Thank you 

Karli truly is exceptional!  Here is the chart she made for him:

It's so different from any other chart we have made!  He loved it, and we think it's pretty neat.

We also continually get good reviews about our designer, Erin.  One of her clients sent her this picture, along with this lovely comment:

Here we are, Erin. I’ve just returned to Leicester, England after the reunion of cousins in Rotherham, S. Yorkshire, England yesterday, and was SO pleased with the working family trees. I’m including photos of working on it - sadly I neglected taking shots as I was so caught up in it with cousins that I’d forgotten until the end. Thank you SO much again for all you did.

I’m sure I’ll be contacting you again for the next revision when I go to England again. I can’t be any happier!

We will say it again and again, our designers are basically the best! Look for more highlights about our amazing employees in the coming months!

Thursday, October 3, 2019

2019 Holiday Gift-Giving Deadlines

The holidays are the busiest time of year for Family ChartMasters and we don't want to have to turn anyone away due to the large volume of orders. As with any custom product, it takes time to make sure that we create the perfect chart. If you want the most beautiful gift, you have to plan ahead. We can take orders through December, but if you send your information during October, we can ensure that you get the best price and highest quality chart.

Here are our 2019 holiday deadlines:

December 2nd: Deadline for custom decorative charts. When you order a custom decorative chart, you will be paired with a designer who will walk you through the whole process. In addition, you will receive online previews of your chart so that you can approve them before ordering the final chart. Please send in your file before December 2nd to avoid rush fees. We will accept decorative chart orders after this date, but you will be charged a rush fee.

December 9th: Deadline for working charts. Working charts are simple, draft-copies of charts with no online preview before ordering. As with custom charts, please send in your file before December 9th to avoid rush fees.